If you need to cancel your appointment please do so more than 24 hours before your scheduled appointment time to avoid a cancellation fee. If cancelled within 24 hours, a fee of 50% of the appointment value will be charged. If cancelled within 4 hours (or no-shows), clients will be charged the full 100% of the appointment value, as we are rarely able to fill the spot with such short notice. If more than 15 minutes late to your appointment, we cannot guarantee full satisfaction of your results. Clients arriving 20 minutes late will most likely be rescheduled.